Question 1

Do you provide delivery for small packages, and how do I request it?

Accepted Answer

Yes, we deliver small packages across Montreal and the surrounding area. Call our dispatch line at 514-271-1111 and let us know the pickup and drop-off addresses, what you're sending, and any special instructions. A driver picks up the package and delivers it safely and quickly. Delivery is available 24/7, though we recommend confirming availability during peak hours. The minimum fare for deliveries is $15.

Question 2

Do you offer early-morning or late-night pickups?

Accepted Answer

Yes. Taxi Champlain operates 24 hours a day, 7 days a week, so you can get a ride at any hour. Call 514-271-1111 and a driver will be there when you need one — early morning, late night, or anytime in between.

Question 3

Can I book a taxi with multiple stops on a single trip?

Accepted Answer

Yes. Just give the driver all your stops at the start of the trip, or as you go. The fare is calculated on the total distance travelled and any waiting time at each stop. It's a convenient way to run several errands or drop someone off along the way without booking separate taxis.

Question 4

Do you offer taxi service for short trips within the city?

Accepted Answer

Yes. No trip is too short — we'll pick you up and drop you off wherever you need to go, whether it's a few minutes away or across the neighbourhood. Call 514-271-1111 or order through our app for 15% off your ride.

Question 5

Can I reserve a taxi in advance for a specific pickup time?

Accepted Answer

Yes. To reserve a taxi for a specific date and time, call us at 514-271-1111 — advance reservations are handled by phone. A driver will be scheduled to pick you up exactly then. Reserving ahead is ideal for important appointments and airport drop-offs where timing matters.

Question 6

What payment methods do you accept?

Accepted Answer

We accept cash and major credit cards (Visa and Mastercard), as well as Interac debit.

Question 7

Do you offer a battery boost (jump-start) if my car won't start, and how much does it cost?

Accepted Answer

Yes. If your battery is dead, we offer a jump-start service for $35. Call 514-271-1111 to request it, and an equipped driver will come to your location. The service is available anytime, subject to vehicle availability.

Question 8

Do you unlock car doors, and how much does it cost?

Accepted Answer

Yes. If you're locked out of your vehicle, we offer a door-unlocking service for $40. Call 514-271-1111 and a driver will come to assist you. Available anytime, subject to availability.

Question 9

Do you offer taxi service to the airport, and how do I book?

Accepted Answer

Yes, we offer drop-off service to Montreal-Trudeau Airport. Call 514-271-1111 to reserve — give us your pickup address, the time, and details like the number of passengers and luggage. A driver will arrive on time to take you to the airport.

Question 10

What areas do you serve?

Accepted Answer

We serve all of Montreal and Laval, 24 hours a day, 7 days a week. We also offer long-distance trips on request. Call 514-271-1111 to confirm service to your destination.

Question 11

Are your vehicles pet-friendly?

Accepted Answer

Yes, we offer pet-friendly rides. Please let dispatch know you'll be travelling with an animal when you call 514-271-1111, so we can send a suitable vehicle.

Question 12

Do you accommodate seniors or passengers with a manual wheelchair?

Accepted Answer

Yes. We provide special care for seniors and can transport manual wheelchairs and bicycles. Let us know your needs when you call 514-271-1111 so the right vehicle and driver are arranged.

Question 13

Do you offer corporate accounts?

Accepted Answer

Yes. Taxi Champlain offers corporate accounts with options like coupon accounts, office charge accounts, and detailed monthly billing. Contact our administration at 514-273-3377 or info@taxichamplain.qc.ca to set one up.

Question 14

How can I save on my fare?

Accepted Answer

Download the Taxi Champlain app and order through it to get 15% off your ride (certain conditions apply). With over 50 years in business and a no-surcharge policy, you pay regulated rates with no extra charge — rain, shine, or rush hour.

Frequently Asked Questions

Frequently Asked Questions

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